A majority (64%) of 5,728 people surveyed by Gartner in December 2023 said they would prefer companies not to use AI in their customer service. Additionally, 53%...
Anyone who ever tried to solve any problem and gets stupid responses on ai chat instead of making it easy to reach a real person that can solve it in seconds knows the pain.
Anyone who ever tried to solve any problem and gets stupid responses on ai chat instead of making it easy to reach a real person that can solve it in seconds knows the pain.