Nemeski@lemm.ee to

Technology@lemmy.worldEnglish · 11 months ago

Most consumers hate the idea of AI-generated customer service

www.techspot.com

824

Most consumers hate the idea of AI-generated customer service

www.techspot.com

Nemeski@lemm.ee to

Technology@lemmy.worldEnglish · 11 months ago

A majority (64%) of 5,728 people surveyed by Gartner in December 2023 said they would prefer companies not to use AI in their customer service. Additionally, 53%...

Chat

coronach@lemmy.sdf.org
link
fedilink
English
arrow-up
2·
11 months ago
I’ve not heard of that before. That’s insane.
- LordCrom@lemmy.world
  link
  fedilink
  English
  arrow-up
  1·
  11 months ago
  Gov agencies that don’t like answering questions do this a lot.

Technology@lemmy.world

technology@lemmy.world

You are not logged in. However you can subscribe from another Fediverse account, for example Lemmy or Mastodon. To do this, paste the following into the search field of your instance: !technology@lemmy.world

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related content.
Be excellent to each another!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, to ask if your bot can be added please contact us.
Check for duplicates before posting, duplicates may be removed

Approved Bots

Visibility: Public

This community can be federated to other instances and be posted/commented in by their users.

1 user / day
1 user / week
1 user / month
1 user / 6 months
1 local subscriber
56K subscribers
1.08K Posts
11.3K Comments
Modlog