• slaacaa@lemmy.world
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    5 months ago

    I work at a big EU company, MS top partner / strategic account etc. We wanted to implement MS Dynamics CRM in one of our newer business lines, we barely got a reply to our official emails.

    After some informal discussions, we were told that salespeople are now only incentivized to sell Copilot, so they don’t really bother with the rest.

    If MS is overinvesting to ride the AI hype as a middle man, while letting their core business capabilities (Windows and Office) decline, they will be in trouble in the long term.

    • Optional@lemmy.world
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      5 months ago

      To be fair, you can be their Platinum Ultra Tier Level Partner or whatever, and they’ll still not reply to you for a week. And when you get the reply it looks like it was written by ChatGPT anyway, and says nothing.

      • greenskye@lemm.ee
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        5 months ago

        It’s kind of crazy to me that their AI product is already 50% of the revenue of their OS product. The thing that a stupidly high amount of computers require to even function for most people.

        • FiniteBanjo@lemmy.today
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          5 months ago

          TBH if it weren’t for windows I don’t think anybody would be dumb enough to use a Mac computer. Microsoft really wasting potential in the OS market, though, I agree.

          • theherk@lemmy.world
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            5 months ago

            Yeah those MacBooks are really known for their poor build quality and terrible efficiency.

              • theherk@lemmy.world
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                5 months ago

                You won’t catch me defending Apple’s repairability but you saying they need repaired often is completely untrue in my experience and that of the wider user baser. In fact their durability and longevity are very good. There are people still running around with 2014 models that have never been repaired.

                I mean fuck their anti right to repair bullshit, but the machines are good.

                • djsaskdja@reddthat.com
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                  5 months ago

                  The ~2018 models right before they switched to the M series chips have been quite cursed from my experience. Basically all the touchbar models. Seen a bunch of those fail just out of warranty the last few years. Otherwise I agree Apple has been quite reliable otherwise.

          • pumpkinseedoil@sh.itjust.works
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            5 months ago

            As someone who tried macOS and really didn’t like it I still have to say that you’re overreacting. It is worth using if you want everything to look good while never ever configuring anything yourself (many things can’t be changed), and if you want all your devices to work together without any setup (requires buying all devices from Apple).

            It can’t do anything that other OS can’t. But it does many things out of the box.

            • FiniteBanjo@lemmy.today
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              5 months ago

              Look, mate, Apple will betray you at every possible turn. The prices they charge don’t justify the products they sell, and you incur risks by merely using their products which fail after only a few years and you’re not allowed to repair. Literally every reason you would purchase a mac, you would be better off to go with Linux or Windows instead. Even if you like the efficiency of the apple ARM processors, which they hold the advantage in only via anticompetitive market practices, their low lifespan doesn’t seem to justify the cost. Generally they’re built to last about 7 years, due to California regulations, but they experience major slowdowns and failures after about 2 or 3.

              And the entire time: you’ll funneling money into sweatshop operations.

    • BroBot9000@lemmy.world
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      5 months ago

      They are purposely enshittifying windows already, they don’t give a shit about making a functional OS anymore and are in the milking their products for all their worth phase and right now Ai is the hot seller.

      Hopefully they will be so shortsighted and suffocate themselves with this Ai hype.

    • ripcord@lemmy.world
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      5 months ago

      Sounds like a really good opportunity for competitors to sweep in and start attacking