Adobe’s employees are typically of the same opinion of the company as its users, having internally already expressed concern that AI could kill the jobs of their customers. That continued this week in internal discussions, where exasperated employees implored leadership to not let it be the “evil” company customers think it is.
This past week, Adobe became the subject of a public relations firestorm after it pushed an update to its terms of service that many users saw at best as overly aggressive and at worst as a rights grab. Adobe quickly clarified it isn’t spying on users and even promised to go back and adjust its terms of service in response.
For many though, this was not enough, and online discourse surrounding Adobe continues to be mostly negative. According to internal Slack discussions seen by Business Insider, as before, Adobe’s employees seem to be siding with users and are actively complaining about Adobe’s poor communications and inability to learn from past mistakes.
I want to point out, because I see this chart or something like it a lot. Adobe has an absolute monopoly in the professional design space. None of these programs can remotely come close to the creative suite if you’re doing more than tinkering. If you’re making memes or doing some personal image manipulation, you can get by with GIMP or something. If you’re creating professional art or creating files for print or publication, you need Adobe. It’s scary that one corporation holds so much sway over an entire industry but they definitely do.