I mean most of the issues have been from the assembly process and not the fundamental design. However I would argue designing something you can’t reliably assemble is just as bad. Adhesive needs to be done right on every unit and it’s impossible to visually inspect it in this application. Clips are a pain in the ass but I’ll take them over glued on trim any day of the week.
I recently started using Tresorit, E2E encrypted cloud storage, owned by the swiss post, only downside I can find is price. I haven’t used it long enough to really be able to recommend, but there aren’t a ton of options out there.