Heh, yeah but my metrics don’t care about how many trucks I roll! Just how long my calls are! “Modem restart didn’t work? Truck will be on its way.” “Modem restart didn’t work? Truck will be on its way.” X100

100 calls an hour BABY.

There’s always next weeks call deflection meeting for me to try again!

I haven’t been uninvited from it yet! But yeah gotta love these “problem solving” meetings from management, where they don’t actually want to give any resources or allow any policy changes to come from them.

The housing market was silly for awhile. Lots of homes basically had a clause of “If inspection done, no sale”