• sep@lemmy.world
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    4 months ago

    Steam is the only store putting the customer first. The refund policy is top notch. Heck just making proton, giving gamers the choice of os, is the best thing for gamers since computers was invented!

    https://youtu.be/gwoAmifo9r0

    • richmondez@lemmy.world
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      4 months ago

      Putting the customer first? Call me when I can transfer my license to anyone else I want without valve having to okay it like I can a physical copy then we are talking about putting the customer first.

      • sep@lemmy.world
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        4 months ago

        That they are miles better then the competition, does not mean there are no room for improvements.

    • Grimy@lemmy.world
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      4 months ago

      Microsoft’s refund policy is top notch too and I see proton as leveraging open source to avoid dev costs.

      More importantly, everything steam does could be done with 5% instead of 30% and Gaben would still be filthy rich.

      Steam is as greedy as the other platforms and it’s us, the consumers, and the indie scene that suffer for it. Are you okay with your favorite indie studio closing and your favorite game not getting a sequel because Gaben wants 8000 million a year instead of 1000 million a year?

      There is most likely collusion and soft monopolies, these platforms are clearly not competing in good faith.

      • xthexder@l.sw0.com
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        4 months ago

        proton as leveraging open source to avoid dev costs

        As a developer, I have no problem with this. Why do work that doesn’t need to be done?

        • Grimy@lemmy.world
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          4 months ago

          I don’t either, that is what open source is for afterall. I’m trying to point out that this decision wasn’t out of love for his customers but out of love for his bottom line. This let him compete with platforms with devices while having a seriously low entry cost compared to them. It’s just a smart business decision but people treat it as if it was charity.