You know how Google’s new feature called AI Overviews is prone to spitting out wildly incorrect answers to search queries? In one instance, AI Overviews told a user to use glue on pizza to make sure the cheese won’t slide off (pssst…please don’t do this.)
Well, according to an interview at The Vergewith Google CEO Sundar Pichai published earlier this week, just before criticism of the outputs really took off, these “hallucinations” are an “inherent feature” of AI large language models (LLM), which is what drives AI Overviews, and this feature “is still an unsolved problem.”
They keep saying it’s impossible, when the truth is it’s just expensive.
That’s why they wont do it.
You could only train AI with good sources (scientific literature, not social media) and then pay experts to talk with the AI for long periods of time, giving feedback directly to the AI.
Essentially, if you want a smart AI you need to send it to college, not drop it off at the mall unsupervised for 22 years and hope for the best when you pick it back up.
You could only train AI with good sources
I mean yes, but also no. If you only train it with “good sources” then you miss out on a whole bunch of other valuable information.
Just like scholar.google.com only has “good sources” but generally it’s not going to have the information that 90% of your search queries will be about.
Since when has feeding us misinformation been a problem for capitalist parasites like Pichai?
Misinformation is literally the first line of defense for them.
But this is not misinformation, it is uncontrolled nonsense. It directly devalues their offering of being able to provide you with an accurate answer to something you look for. And if their overall offering becomes less valuable, so does their ability to steer you using their results.
So while the incorrect nature is not a problem in itself for them, (as you see from his answer)… the degradation of their ability to influence results is.
But this is not misinformation, it is uncontrolled nonsense.
The strategy is to get you to keep feeding Google new prompts in order to feed you more adds.
The AI response is just a gimmick. It gives Google something to tell their investors, when they get asked “What are you doing with AI right now? We hear that’s big.”
But the real money is getting unique user interactions for the purpose of serving up more ad content. In that model, bad answers are actually better than no answers, because they force the end use to keep refining the query and searching through the site backlog.
If you don’t know the answer is bad, which confident idiots spouting off on reddit and being upvoted into infinity has proven is common, then you won’t refine your search. You’ll just accept the bad answer and move on.
Your logic doesn’t follow. If someone doesn’t know the answer and are searching for it, they likely won’t be able to tell if the answer is correct. We literally already have that problem with misinformation. And what sounds more confident than an AI?