You know what, it was the n+1 piece! Thank you!
You know what, it was the n+1 piece! Thank you!
There’s a NYT article somewhere, and I’ve been desperately trying to find it, about a woman who worked as some kind of real estate(?) call center AI augmenter. Essentially people would call in about listings or something, and she had to step in when the AI went off the tracks or didn’t know how to answer questions, matching its tone/inflection while refusing to acknowledge that there was a human stepping in. She ended up being super burnt out from the job. So the whole system was just super redundant, awful for the people working there, and as we’ve come to expect from AI, just a half-baked turd sold to some MBAs for a mint.
Edit: it was a n+1 piece, thanks @Tikiporch@lemmy.world
Yup, the whole “you have no legitimacy, except for the legitimacy which I grant you and fear, because I reject it for not existing”
An interesting case (from a book which I unfortunately can’t remember the name of) from when Jack Benny’s career transitioned from radio to tv: he hated the laugh track, so much so that he demanded it be cut way back and lowered in volume. He also utilized it in an unexpected way: when he had a live audience in certain cases, if a joke or gag got an unexpected big laugh that he didn’t think deserved the reaction, he’d fill in a laugh track with a more muted response.
You heard it reportedly 3rd hand here first, folks.