• answersplease77@lemmy.world
    link
    fedilink
    English
    arrow-up
    3
    ·
    edit-2
    5 months ago

    these cocksuckers were charging my 70-yr-old computer-illetrate mom nearly $80 a month because “she wanted to be able to open pdf on her laptop”, and then once I found out and tried to cancel this pro subscription which she had, they forced us to pay a $200 cancelation fee which amounts to 50% of the remaining months until the end of the year. Adobe came pre installed and all she did was click on yes, yes, yes after the triall period finished. It’s a predetory behavior from a scummy company. I will never forgive them for this.

    • ripcord@lemmy.world
      link
      fedilink
      English
      arrow-up
      2
      ·
      5 months ago

      How did it get her credit card info if she only clicked “yes” boxes? Or was it linked to some other payment system that was set up on her system somehow (MS or Apple App Store or something)?

        • Potatos_are_not_friends@lemmy.world
          link
          fedilink
          English
          arrow-up
          2
          ·
          5 months ago

          People on Lemmy, who kinda are on the upper echelons of technical aptitude, forget that the average user is really fucking dumb. Work a stint in level 1 IT and you will get the absolute wildest head smacking issues ever.

          And companies capitalize on that by making it incredibly easy to give them money.

          • answersplease77@lemmy.world
            link
            fedilink
            English
            arrow-up
            2
            ·
            5 months ago

            My sister who is stupid with computers is a successful consultant with phd in her field lol.

            I’m not exaggerating to say 90% of people in the world treat PCs as non-intresting tools do their job. They have privacy-nightmare settings on their phones and never change the default apps or settings on their PC. That’s how tech companies earn their billions

        • xavier666@lemm.ee
          link
          fedilink
          English
          arrow-up
          1
          ·
          5 months ago

          Adobe is worse than scammers. Scammers at least have the self realization that they are scamming. Adobe will steal your money and huff on the fumes that they are providing a valuable service by letting people open PDFs.

          I recently downloaded their PDF reader (because it’s the only app which allows for digitally signing a document with a visible cryptographic signature) and it’s 400 MB in size. In no world should a PDF reader be that large.

  • Jesus@lemmy.world
    link
    fedilink
    English
    arrow-up
    2
    ·
    5 months ago

    It’s so refreshing to actually have my tax dollars starting to fund consumer protection again.

    If Trump gets in office again, it’s back to backsliding. Because apparently consumer protection is “big government” or some such shit.

  • Cyrus Draegur@lemm.ee
    link
    fedilink
    English
    arrow-up
    1
    ·
    5 months ago

    Ha good fucking luck charging an early cancellation fee to the VIRTUAL CARD I GENERATED AND DESTROYED THE MOMENT I DECIDED TO STOP PUTTING UP WITH YOUR SHITTY “SERVICE”! FUCK you, Adobe. You get NOTHING from me.

  • kescusay@lemmy.world
    link
    fedilink
    English
    arrow-up
    1
    ·
    5 months ago

    I remember when Adobe was a cool company that built art tools. Now it seems like the art tools are an afterthought, tacked onto a money-siphoning scheme.